The service we provide
ASL provides a complete design, installation and support service for aviation software. From first enquiry to turn-key solution ASL can solve airline information needs elegantly and inexpensively. ‘Off-the-shelf’ systems are available and can be installed and working in a matter of days, whilst on-site user training is provided on a one-to-one basis or in small groups for rapid, low-cost implementation.
ASL's involvement extends beyond systems design and implementation. Our technical team is available to provide telephone and email support for all queries and requests including real-time support by modem. Documentation, reference manuals and system support are all provided as part of our comprehensive customer-care programme. At ASL you get to talk direct to the ‘techies’ – not to a remote ‘Help Desk’.
We offer consulting in all aspects of IT, data analysis and IT recruitment. By understanding your airline, ASL can help you identify the real opportunities for benefit from IT. In our experience, profit-making opportunities are often hidden behind more obvious problems. Creative solutions are about finding out what is really happening, and where the opportunities are, as well as delivering the right system.
Our latest offering is the Cost Reduction Initiative (CRI). Through the use of our in-house data mining and statistical analysis systems and expertise we can identify real cost savings - straight to the bottom line for your airline! We are so confident that we can show you where costs can be cut that we guarantee the service - 'no save, no pay'.
SUMMARY
CONSULTING
- Business Process Re-engineering
- Systems and Data Analysis
- Cost reduction investigations
- IT recruitment and selection
SOFTWARE
- ‘Off the shelf’ standard airline systems (the current version is New York)
- Enhancements and customisation to our standard software
- Bespoke design and development
INSTALLATION
- Comprehensive, integrated, modular airline management software, ready to install
- Hardware recommendations, supply and installation
- System set-up including data import/exports and testing
- User training
- Integration with other systems
SYSTEM SUPPORT
- Telephone and email support
- Documentation and system administration
- On-site maintenance
- Modem support